Here's a few pointers on what to do next Visit our wiki for a detailed outline of installation. Thanks for choosing the world's most popular open source ticketing system.
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If your osTicket download does not start within 5 seconds, click the download button above. Hierbei handelt es sich nicht um die originale Version von, sondern um eine modifizierte, übersetzte Version
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PLUGINS OSTICKET DOWNLOAD CODE
This plugin allows agents to reply to tickets via email, it notifies clients and makes the response visible to them.įurthermore, it achieves this without code modifications to the osTicket core. Moreover, clients receive no email notification of the agent's reply. Normally when an agent replies to a ticket via email, their reply is posted as a note. A note appears in yellow when agents view the thread, whereas it is not shown at all to clients. This manipulation has been restricted to only when the user has sent an email which triggered the form.Īditional plugins freely available in the download section: This manipulation has been restricted to only when the user is physically shown the form. Shows how you can manipulate existing fields of the ticket creation form and assign your own values to them! Shows how you can do validation on any field of the ticket creation form. Motherload comes with three demo plugins to get you started: You can of course configure as many custom plugins as you like! All problems including permissions, readability and syntax will appear there to help with debugging. Here you can check your plugins for accessibility and validity. prevent ticket creationĪbility to debug your plugins even on production serversĪt design-time, before you even enable your motherload custom plugin, any inability to load or run it is reported in the plugin configuration page. Runtime errors will appear in the osTicket syslog without bothering your clients.Įach of your custom plugins is provided with the framework and all data needed to get going.Īccess to osTicket global variables & signal dataĪbility to disrupt events e.g.
If so, then 'motherload' sends all signal related information to your custom plugin and allows it to run. It then checks to see if you have any custom plugins available and enabled to handle this particular signal. Motherload makes osTicket custom plugin development easy, fast, enjoyable and bomb proof!Īt the time when an osTicket event is fired a signal is sent out which is caught by 'motherload' if configured to do so on the plugin configuration page.
Have your custom plugins up and running in under 5 minutes, to handle any osTicket event. Motherload is a plugin controller that allows rapid plugin development in osTicket.
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